Saphire’s IBMS product is integral to our business. We make use of the whole IBMS suite which powers our business and has allowed us to digitise the way we manage our engineers and soft facilities workers. The IBMS:OnTime product was key to our acquisition of the Transport for London cleaning contract and is now active throughout the business.
We also utilise Saphire’s IT provision as our outsourced Helpdesk. This has been very rewarding as it provides us with a skilled and customer care orientated IT department for our 3000+ employees whilst keeping costs limited. Saphire have provided our business with services for over ten years and are one of our most trusted suppliers.